How do I report the landlord’s increase in electricity bills? ——Guidelines for safeguarding rights and analysis of recent hot topics
Recently, tenants in many places have reported that landlords have illegally increased electricity bills, causing heated discussions. With the peak of electricity consumption approaching in summer, the number of such complaints has increased significantly. This article will combine hotspot data from the entire network in the past 10 days to sort out reporting channels and rights protection methods for you.
1. Statistics of hot spots across the entire network (last 10 days)
| Platform | Amount of related topics | Maximum heat value |
|---|---|---|
| 12,000 items | 85 million | |
| Douyin | 6500 videos | 120 million views |
| Zhihu | 320 questions | 9.8 million views |
| 12345 platform | 1800 complaints | A month-on-month increase of 45% |
2. Common violations of electricity bill increases
| Type | Proportion | Typical cases |
|---|---|---|
| super government pricing | 68% | 1.5 yuan/degree (local standard 0.6 yuan) |
| Share public area electricity bills | 22% | Elevator electricity consumption is shared equally with tenants |
| Meter abnormality | 10% | The speed of the electric meter exceeds the national standard |
3. Detailed explanation of reporting process
1.evidence collection stage: Save the electricity bill payment records for the past three months, the landlord’s charging voucher, the house rental contract (the electricity bill terms must be clearly stated), and the electricity meter photos and videos.
2.Negotiation and communication: It is recommended to negotiate with the landlord as a priority and provide Article 54 of the Electricity Law (electricity charges shall be charged according to nationally approved standards).
3.Formal reporting channels:
| channel | Contact information | Processing time limit |
|---|---|---|
| 12315 platform | Website/APP | 7 working days |
| Price department | local development and reform commission | 15 working days |
| electric power company | 95598 hotline | 3 working days for verification |
| Housing and Urban-Rural Development Department | 12345 hotline | 10 working days |
4. Recent successful rights protection cases
1. A tenant in Hangzhou proved through WeChat chat records that the landlord charged 1.8 yuan/kWh for electricity. After mediation by the market supervision department, he was compensated three times the excess amount.
2. An apartment in Guangzhou was fined 20,000 yuan by the housing and construction department for illegally sharing electricity bills in public areas and was ordered to make rectifications within a time limit.
5. Things to note
• Be wary of landlords using reasons such as "tiered electricity prices" and "line losses" to increase prices. These costs should be borne by the landlords themselves.
• Please note when renting a shared house: the total electricity bill should not exceed the sum of the meter readings in each room × unit price
• Keep the complaint receipt number and report it to the superior department if it is not handled within the time limit.
Recent data shows that the number of electricity bill complaints has increased by 32% year-on-year since July, and many places have launched special rectification projects. It is recommended that tenants actively safeguard their rights when encountering disputes over electricity bills and jointly regulate the order of the rental market.
check the details
check the details
en
